Ratings seriously are off for NFL games this year and there are lots of theories why. The tumultuous US election is one reason being offered. That was a wilder reality show than the average NFL game. And people love the spontaneity of those reality shows. But could that be the only reason? One of the reasons we like sports… Read More: Sports and Loss of Spontaneity »
Be careful with translations. Relying on Google or any other digital translation can bring you problems, Not just small mistakes; but mistakes where the meaning is jumbled up and confusing. Effectively using a language that you to communicate with customers requires understanding the cultural context that it comes in. The title of this blog is… Read More: Between, Between and Drink a Chair »
Hello Berlitz! Hello Rosetta Stone! Het, Duolingo! You think we want to speak Mandarin fluently in 30 days – HAH! What we really want to know is the difference between “hashi” and “gohan” in a Japanese restaurant. What is a glass of “palinka”? What the heck is “chupe de camarones”? Should I order the “murgh cholay”… Read More: A Case for the Berlitz School of Menu »
We have seen a lot of commercials that just don’t sell. One reason can be the context of the message. By context, I meant the executional elements that round out the message and provide a framework for it. The strategy might be “Tide cleans clothes better.” But there needs to be a commercial execution around… Read More: Context Is Almost Everything In Advertising »
I had to phone to complain about a charge from my telecom solutions provider. I don’t know when they became a solutions provider instead of a telephone company. Here is what happened, and why I think that a lot of companies are training their customers to be jerks. The bigger the jerk customers become, the… Read More: Are Companies Training Customers to be Jerks? »
We were pleased a few years ago when our Media Director advised us that she had negotiated a free promotion activation from the CBC. She got a promotional tie-in with Hockey Night in Canada (HNIC) for our Subway client and, even better, it was to run during the highly rated Stanley Cup Playoffs. All… Read More: Overnight Sensation Takes the Cup »
A freelance assignment in Hungary came up in 1989. The country was just breaking free from Russian domination and communism, literally at that very moment. A bank in Budapest, called DunaBank, wanted to use their new entrepreneurial freedom to launch a credit card. I did this with the help of a local agency and after… Read More: Attila Was a Good Guy »
Once upon a time, when I was working as a prospector, I arrived by helicopter at a camp northwest of Lake Babine, 80 kilometers or more from any highway. Just two of us were there. It was an almost completely forested area, flat, with many mountains nearby; it was just south of the Netalzul Mountains. I… Read More: Exploring South of Netalzul »
The Creative strategy for Camay bar soap in Venezuela was that it was gentle, leaving skin feeling soft because Camay contained cold cream. Softness was the end benefit of using the product, being caressable was what we called the end-end benefit, a social benefit to a physical one. The commercials were designed to empower the… Read More: We Leave You Caressable »
A freelance assignment in Hungary came up in 1989. The country was just breaking free from Russian domination and communism. A bank in Budapest, called DunaBank, wanted to launch a credit card. I was hired based on my marketing work with Texaco’s credit card operation, and the fact that Canada was less scary and more… Read More: Trying to Introduce Capitalism »