Hello Berlitz! Hello Rosetta Stone! Het, Duolingo! You think we want to speak Mandarin fluently in 30 days – HAH! What we really want to know is the difference between “hashi” and “gohan” in a Japanese restaurant. What is a glass of “palinka”? What the heck is “chupe de camarones”? Should I order the “murgh cholay”… Read More: A Case for the Berlitz School of Menu »
We have seen a lot of commercials that just don’t sell. One reason can be the context of the message. By context, I meant the executional elements that round out the message and provide a framework for it. The strategy might be “Tide cleans clothes better.” But there needs to be a commercial execution around… Read More: Context Is Almost Everything In Advertising »
I had to phone to complain about a charge from my telecom solutions provider. I don’t know when they became a solutions provider instead of a telephone company. Here is what happened, and why I think that a lot of companies are training their customers to be jerks. The bigger the jerk customers become, the… Read More: Are Companies Training Customers to be Jerks? »
On a recent visit to Florida, I ended up seeing a lot of pharmaceutical commercials for all manner of pharmaceutical products that I had no idea about. The commercials all have a similar pattern. They introduce a product name, all seem to be something like “Prolaxatrol,” or some other made up name that might suggest… Read More: Footage to Minimize Anal Leakage & Possible Death »
There has been some recent controversy about whether the Canadian government got their money’s worth when they spent an estimated $56,000 to have Finance Minister Jim Flaherty stamp the final Canadian penny produced for circulation. It was staged as a publicity stunt in May at the Royal Canadian mint in Winnipeg with accompanying press conference.… Read More: Did the Federal Government Get Its Penny Worth? »
There were established rules that limited the use of well known persons in advertising to children in Canada. Then our client, General Mills, let us know they had signed a deal to launch a cereal, Pro*Stars in 1983, that would feature Wayne Gretzky, the Great One, on the package. It was the brainchild of Mike… Read More: Front Page Cereal Launch »
Once upon a time, when I was working as a prospector, I arrived by helicopter at a camp northwest of Lake Babine, 80 kilometers or more from any highway. Just two of us were there. A colleague had a serious tooth problem. He flew out. I went in. It was an almost completely forested area,… Read More: Exploring South of Netalzul »
The Creative strategy for Camay bar soap in Venezuela was that it was gentle, leaving skin feeling soft because Camay contained cold cream. Softness was the end benefit of using the product, being caressable was what we called the end-end benefit, a social benefit to a physical one. The commercials were designed to empower the… Read More: We Leave You Caressable »
A freelance assignment in Hungary came up in 1989. The country was just breaking free from Russian domination and communism. A bank in Budapest, called DunaBank, wanted to launch a credit card. I was hired based on my marketing work with Texaco’s credit card operation, and the fact that Canada was less scary and more… Read More: Trying to Introduce Capitalism »
One minute I was playing squash with my friend Alan, the next minute I was totally in the dark. I could see nothing. Just blackness. Nothing. What happened? The weird thing was that Alan saw the same thing. We had been playing squash on the fifth floor of a club in New York City on… Read More: When You Are Totally in the Dark »