After many cocktail parties, I realized that most consumers see advertising and criticize it as if they knew what went into creating it. They never think about the process, only the end result. When we look at an iceberg, we remark on its beauty without realizing that nine tenths of it are below water. While… Read More »
A freelance assignment in Hungary came up in 1989. The country was just breaking free from Russian domination and communism. A bank in Budapest, called DunaBank, wanted to launch a credit card. I was hired based on my marketing work with Texaco’s credit card operation, and the fact that Canada was less scary and more… Read More »
We were pleased a few years ago when our Media Director advised us that she had negotiated a free promotion activation from the CBC. She got a promotional tie-in with Hockey Night in Canada (HNIC) for our Subway client and, even better, it was to run during the highly rated Stanley Cup Playoffs. All… Read More »
When buying a new car in the US, you are given two prices on the vehicle as you browse: Manufacturers Suggested Retail Price (MSRP) and Market Adjusted Price (MAP). Why? MSRP is required disclosure on all vehicles and is commonly called the “sticker price.” It used to be an anchor price that told buyers what… Read More »
The leaves don’t turn; the snow doesn’t fall. It doesn’t get colder or in the spring thaw. There are some seasonal changes, more or less rain, hurricanes. But no gradual progression of the seasons. So how do people mark the changing of the Florida seasons? The secret for residents is the flow of commercial holidays… Read More »
On October 17, 2018, the Canadian government legalized cannabis. The federal government left it up to the provinces to figure out distribution but it seems like no one really did the marketing calculations right. In Ontario, for example, orders are going unfilled despite a move to throttle demand by limiting distribution until next April. The… Read More »
The Juno Awards was an annual private music industry awards ceremony for insiders, wearing tuxedos and gowns, until 1995. The organization that put it on was the Canadian Academy of Recording Arts and Sciences (CARAS). They had this crazy idea that they should be making money from it rather than losing or at best breaking even. Enter Jacques… Read More »
People in the U.S. like to treat their Constitution, and its associated Declaration of Independence, like religious works of biblical importance. Immutable. Virtually written by the hands of gods known as founding fathers. The high priests, the U.S. Supreme Court, spend a lot of time interpreting these documents for their laity. What is meant by… Read More »
Back in the day, before computers and inventory databases, it was tough for store owners to keep track of what they paid for things and what things should sell for. Small stores developed a system for keeping track of cost of goods through codes. Customers may have never noticed but on each item there would… Read More »
Our high school janitor was Mr. Mitchell. He was always dressed in a clean khaki uniform, usually attached to a wide hall broom. He took great care of his white, crewcut hair. Always tidy, he liked the place clean. One day, I heard him express his true feelings about his job – “It’s the students… Read More »