Many times clients have asked us to change fonts, change colour shades, change layouts, even highlight lines. Small adjustments get deemed important. After discussion they become more and more important as people entrench themselves in a position. It allows people to think they have made some impact on a project. We had some devious techniques… Read More »
It is true that you have to have enough money to produce the desired commercial well. But how much is enought? We are often asked how much of the budget should be spent on production versus media. There is no simple answer but there are some clear guidelines. The cost of production is the overhead… Read More »
After many cocktail parties, I realized that most consumers see advertising and criticize it as if they knew what went in to creating it. They never think about the process, only the end result. When we look at an iceberg, we remark on its beauty without realizing that nine tenths of it are below water.… Read More »
PART I of V: 5 Advertising Mistakes Retailers Make We have been creating advertising for retailers for years. But we have always wondered why so many retailers insist on repeating someone else’s job. Imagine, people who are notoriously careful with their funds – car dealers who haggle with their manufacturers in a tooth and nail… Read More »
PART II of V: 5 Advertising Mistakes Retailers Make Recently I had a meeting with an accountant who does turnarounds. He attempts to save companies that are teetering on the brink of bankruptcy by nursing them back to health. I asked him whether some company owners put their ego ahead of the survival of their… Read More »
PART III of V: 5 Advertising Mistakes Retailers Make Let’s avoid textbook definitions of GRPs, reach and frequency, CPP and CPM and get to the point. The vast majority of retailers do not have a clue when it comes to buying media. They often assume that because they listen to a particular radio station or… Read More »
Everyone gets excited by a big retail contest: there are prizes to be won, discounts to be won, a game to be played. But while consumers consider this kind of promotion to be like a lottery with millions to win, marketers see the event as a massive coupon drop. When you consider that the majority… Read More »
This title is not an equation in Latin numerals. It’s about the size of it. Recently, we were in South East Asia. While there we shopped for clothing and found the sizing of clothing to be quite different from North America. Sure there were S-M-L-XL sizes. But they all seemed to be at least one… Read More »
Hello Berlitz! Hello Rosetta Stone! You think we want to speak Mandarin fluently in 30 days – HAH! What we really want to know is the difference between “hashi” and “gohan” in a Japanese restaurant. What is a glass of “palinka”? What the heck is “chupe de camarones”? Should I order the “murgh cholay” or… Read More »
I had to phone to complain about a charge from my telecom solutions provider. I don’t know when they became a solutions provider instead of a telephone company. Here is what happened, and why I think that a lot of companies are training their customers to be jerks. The bigger the jerk customers become, the… Read More »