Girls with Big Noses Make Great Actresses

Everybody thinks they know advertising and can provide us with a critique of what’s good and what’s not.  Rarely do I hear criticism that shows consumers understand the strategies we employ to get messages across. More often than not people evaluate commercials based on entertainment value.  We don’t. I recall shortly after we had begun… Read More »

Los Mayoristas Sí Saben

La publicidad no es solo un ‘negocio del espectáculo’; también hay mucho trabajo detrás de las cámaras que hay que entender antes de desarrollarla. Queríamos saber cómo mejorar las ventas de jabón para nuestro cliente, Procter y Gamble de Venezuela. Por eso le pedí a uno de sus vendedores que me llevara al mercado mayorista… Read More »

Aim Creative at Who the Target Thinks They Are, Not Who They Are

We buy media against demographics like age, income and education. And target our creative at that target. We are consistent and correct – right? Let’s check by starting with how well people perceive themselves. Take you for example. (Pull out a mirror or look at the graphic to the left.) Do you always “act your age?”… Read More »

It Was All Downhill From There!

We had launched a cereal with Wayne Gretzky on the box in 1984. It was a front page success in Canada. This was unusual because cereals are rarely launched in Canada alone. Usually we relaunched cereals that already had been successes in the United States, our huge test market to the south. Things had gone smoothly… Read More »

Canadian Rules Golf

Perhaps no other game has more intricate rules than golf. The lawyers love this game; they can quibble about its many nuanced rules for hours.  No where else can you see championships changed by TV viewers calling in with rule challenges.  Too many rules makes for a duller game. So, we have some additional rules that take… Read More »