After many cocktail parties, I realized that most consumers see advertising and criticize it as if they knew what went into creating it. They never think about the process, only the end result. When we look at an iceberg, we remark on its beauty without realizing that nine tenths of it are below water. While… Read More »
In the mid-1970s, my parents arranged for a condo in Florida when I was living in New York. We had a family summer vacation, joined by my brother-in-law and sister and their small two girls, aged 5 and 6. One day we were going to go to dinner with some people and had an hour… Read More »
Everyone who has ever managed people should aim to be a “Geppetto Manager.” In the famous Italian story, retold by Disney, Geppetto was the old woodcarver who made a wooden marionette named Pinocchio. Pinocchio, the puppet, dreams of becoming a real boy. The story is about how Pinocchio learns to have a conscience and then,… Read More »
A freelance assignment in Hungary came up in 1989. The country was just breaking free from Russian domination and communism. A bank in Budapest, called DunaBank, wanted to launch a credit card. I was hired based on my marketing work with Texaco’s credit card operation, and the fact that Canada was less scary and more… Read More »
The Creative strategy for Camay bar soap in Venezuela was that it was gentle, leaving skin feeling soft because Camay contained cold cream. Softness was the end benefit of using the product, being caressable was the end-end benefit. The commercials were designed to empower the female Camay user. The lead character was always a young… Read More »
A freelance assignment in Hungary came up in 1989. The country was just breaking free from Russian domination and communism, literally at that very moment. A bank in Budapest, called DunaBank, wanted to use their new entrepreneurial freedom to launch a credit card. We did this and after a couple weeks returned home. After I… Read More »
We were pleased a few years ago when our Media Director advised us that she had negotiated a free promotion activation from the CBC. She got a promotional tie-in with Hockey Night in Canada (HNIC) for our Subway client and, even better, it was to run during the highly rated Stanley Cup Playoffs. All… Read More »
When you watch a football game, you see officials watching the runners being tackled or run out of bounds. These officials then run out, grab the ball and place it on the field when they estimate it was advanced to. It is a field of 100 (US) or 110 (Canadian) yards, and the placement is… Read More »
When buying a new car in the US, you are given two prices on the vehicle as you browse: Manufacturers Suggested Retail Price (MSRP) and Market Adjusted Price (MAP). Why? MSRP is required disclosure on all vehicles and is commonly called the “sticker price.” It used to be an anchor price that told buyers what… Read More »
The leaves don’t turn; the snow doesn’t fall. It doesn’t get colder or in the spring thaw. There are some seasonal changes, more or less rain, hurricanes. But no gradual progression of the seasons. So how do people mark the changing of the Florida seasons? The secret for residents is the flow of commercial holidays… Read More »