Be careful with translations. Relying on Google or any other digital translation can bring you problems, Not just small mistakes; but mistakes where the meaning is jumbled up and confusing. Effectively using a language that you to communicate with customers requires understanding the cultural context that it comes in. The title of this blog is… Read More »
Hello Berlitz! Hello Rosetta Stone! You think we want to speak Mandarin fluently in 30 days – HAH! What we really want to know is the difference between “hashi” and “gohan” in a Japanese restaurant. What is a glass of “palinka”? What the heck is “chupe de camarones”? Should I order the “murgh cholay” or… Read More »
We have seen a lot of commercials that just don’t sell. One reason can be the context of the message. By context, I meant the executional elements that round out the message and provide a framework for it. The strategy might be “Tide cleans clothes better.” But there needs to be an execution around that… Read More »
I had to phone to complain about a charge from my telecom solutions provider. I don’t know when they became a solutions provider instead of a telephone company. Here is what happened, and why I think that a lot of companies are training their customers to be jerks. The bigger the jerk customers become, the… Read More »
On a recent visit to Florida, I ended up seeing a lot of pharmaceutical commercials for all manner of pharmaceutical products that I had no idea about. The commercials all have a similar pattern. They introduce a product name, all seem to be something like “Prolaxatrol,” or some other made up name that might suggest… Read More »
There has been some recent controversy about whether the Canadian government got their money’s worth when they spent an estimated $56,000 to have Finance Minister Jim Flaherty stamp the final Canadian penny produced for circulation. It was staged as a publicity stunt in May at the Royal Canadian mint in Winnipeg with accompanying press conference.… Read More »
There were established rules that limited the use of well known persons in advertising to children in Canada. Then our client, General Mills, let us know they had signed a deal to launch a cereal, Pro*Stars in 1983, that would feature Wayne Gretzky, the Great One, on the package. It was the brainchild of Mike… Read More »
Toronto should offer thanks, maybe a statue, to the one man who has made this city into the world class city it has become. When I was a kid, Toronto was a weak number two city in Canada. Montreal was the most important city with Vancouver a distant number three. Head offices were in Montreal. Everyone… Read More »
Names are funny things. They are the nouns of our lives. They create expectations and label us. They become our brands. We are often asked why we named our company Calexis and what it means. The truth is, we made it up. Our business is creativity. We create brand imagery and names for our clients,… Read More »
The Creative strategy for Camay bar soap in Venezuela was that it was gentle, leaving skin feeling soft because Camay contained cold cream. Softness was the end benefit of using the product, being caressable was the end-end benefit. The commercials were designed to empower the female Camay user. The lead character was always a young… Read More »