On a recent visit to Florida, I ended up seeing a lot of pharmaceutical commercials for all manner of pharmaceutical products that I had no idea about. The commercials all have a similar pattern. They introduce a product name, all seem to be something like “Prolaxatrol,” or some other made up name that might suggest… Read More »
There were established rules that limited the use of well known persons in advertising to children in Canada. Then our client, General Mills, let us know they had signed a deal to launch a cereal, Pro*Stars in 1983, that would feature Wayne Gretzky, the Great One, on the package. It was the brainchild of Mike… Read More »
This title is not an equation in Latin numerals. It’s about the size of it. Recently, we were in South East Asia. While there we shopped for clothing and found the sizing of clothing to be quite different from North America. Sure there were S-M-L-XL sizes. But they all seemed to be at least one… Read More »
Human beings have an obsession for naming things. This is not surprising since it is the basis of all society, all language and all communications. We name ourselves first. We grow up knowing our labels and very few of us change those labels. This is us adding our own version of metatags with each choice… Read More »
I had to phone to complain about a charge from my telecom solutions provider. I don’t know when they became a solutions provider instead of a telephone company. Here is what happened, and why I think that a lot of companies are training their customers to be jerks. The bigger the jerk customers become, the… Read More »
Have you noticed how everyone is crabby and crotchety these days? It is the Baby Boomers’ fault. The Boomers have always transformed the texture of society ever since they arrived en masse after WWII. They transformed popular music, fashion styles and redefined society as they reached adulthood. They added the energy and enthusiasm of youth… Read More »
When buying a new car in the US, you are given two prices on the vehicle as you browse: Manufacturers Suggested Retail Price (MSRP) and Market Adjusted Price (MAP). Why? MSRP is required disclosure on all vehicles and is commonly called the “sticker price.” It used to be an anchor price that told buyers what… Read More »
My grandmother would be about 125 years old today. She was born in a country that didn’t exist when she was born. Now it is called Belarus. English was her third or fourth language. I don’t know if she spoke any of them well, but she got her message across. She died before smartphones were invented,… Read More »
When I attended the University of British Columbia, I helped organize a protest against the US testing of nuclear weapons in Amchitka, a tectonically unstable Alaskan island in the Pacific Ocean close enough to the fault lines to be of concern. Our fear was an earthquake and then a tsunami could be created by the… Read More »
In the mid-1970s, my parents arranged for a condo in Florida when I was living in New York. We had a family summer vacation, joined by my brother-in-law and sister and their small two girls, aged 5 and 6. One day we were going to go to dinner with some people and had an hour… Read More »